WEBINAR: Putting Consumerism in Patient Billing and Payments
Program Overview
With high-deductible insurance plans and trends in alternative payment models and technology, health care organizations must adapt to consumer-friendly billing and payment processes. This webinar will share how technology and consumer-centric behaviors can help improve practice profitability and the patient experience.
Learning Objectives
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Apply financial communication best practices to daily billing practices.
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Discuss innovative technology tools and services to improve processes.
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Outline patient behaviors and consumerism.
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Identify areas for improvement in patient billing and payments.
CFO’s, practice administrators, office managers, billing staff and any health care personal that work with billing and payment.
Matt Bigler has worked at Professional Office Services for more than 30 years, helping practices and health care organizations improve their engagement with patients. Bigler’s focus is improving the patient experience through branded communications and marketing, innovative technology solutions, practices that result in creating efficiencies and creating consumer-friendly billing and payment processes that make it easier for patients to pay and for practices to collect their money.