MHA Society for HR Administration Spring Meeting

In addition to an employment law and ACA update, the MHA Society for Human Resource Administration annual meeting will show participants how to deal with problem employees and explore the ways that hospitals are (and should be) using HR metrics.


  • Discuss the importance of dealing with all employees, including the difficult ones.
  • Recognize the difference between a problematic issue versus a problematic employee and reasons why an employee may become difficult.
  • Improve skills in order to better neutralize and cope with the common types of difficult employees.
  • Outline the anatomy of a crucial conversation and how to best engage this tool.
  • Explain how the repeal and replacement of the Affordable Care Act will affect human resource professionals.
  • Identify and discuss recent case law that will affect human resource professionals.

Download the Meeting Brochure .pdf here. 


RAY GROSSMAN, MBA, PHR is a seasoned Human Resource leader with more than 30 years of experience in the for-profit and non-profit healthcare sector. He received a BS in management from LaSalle University in Philadelphia, PA and an MBA from University of Texas at El Paso.

More than 20 years of Ray’s career was spent at St Joseph Health System in Bryan, Texas (also known as “Aggieland,” home of the Texas A&M University Aggies), where he served as vice president of Human Resources for the system. Since leaving St Joseph, Ray has taught at Texas A&M and facilitated management related seminars. He then changed direction and began a career taking on 14 interim HRD and VP engagements in healthcare systems all over the U.S., from Cooperstown, NY to Olympia, WA and points in-between. He really enjoys the unique challenges each new engagement presents as well as exploring new geographic areas.
Ray now resides in Jackson, MS and is enjoying semi-retirement mode. He is available to volunteer in your hospital conducting management development workshops or HR related consulting projects.

R. PEPPER CRUTCHER, JR. is a Partner in Balch & Bingham LLP’s Jackson, Mississippi office. As General Counsel to the Mississippi Manufacturers Association, Pepper Crutcher advises and advocates for a wide range of Southeast U.S., private sector employers. As the leader of the firm’s Affordable Care Act practice, Pepper also helps employers, insurers, brokers, administrators and providers achieve ACA compliance and appeal ACA assessments. Labor negotiation and arbitration, OSHA, work site immigration enforcement, and intellectual property protection also are in Pepper’s portfolio.

ARMIN J. MOELLER, JR., is a Partner in Balch & Bingham LLP’s Jackson, Mississippi office. His practice focuses primarily on labor relations and employment law issues, but includes health law, business litigation, arbitration and contracts.

Armin represents employers in maintaining non-union status, collective bargaining negotiations and arbitration. He defends employers against harassment, discrimination and retaliation claims; handles EEOC, NLRB, OSHA and other agency claims through judicial process; drafts and defends employment, severance, noncompetition and confidentiality contracts; employment standards and affirmative action; advises clients regarding federal contractor compliance issues; and conducts client/management training programs.

Armin has been listed in Human Resource Executive's "Top 100: The Nation's Most Powerful Employment Attorneys" since 2010. He has been listed in each edition of The Best Lawyers in America since 1988 and in Chambers USA as a "Star Individual" and Band 1 for Labor & Employment Law In Labor & Employment: The Client’s Guide. According to Chambers and Partners, USA, 2010 edition, clients say Armin is "'brilliant, knowledgeable and extremely easy to work with'" and they "highlight his presentation skills and ability to 'express points succinctly.'"

Armin is also a member of the Health Law Practice group representing numerous hospitals, associations and state agencies in labor and employment law matters, contract disputes and contract negotiations for healthcare claims administrative services; and is a member of the Business Litigation group representing business organizations in county, state and federal courts including the Fifth and Seventh Circuit Court of Appeals and the U.S. Supreme Court.


 8:30 a.m. -- Registration with Light Refreshments
 9:00 a.m. --  Welcome and Introduction
 9:15 a.m. -- Dealing with Difficult Employees [Ray Grossman, MBA, PHR]
10:15 a.m. -- Break
10:30 a.m. -- Affordable Care Act: What’s Going Away, What Isn’t – What Financial/Reporting Obligations Are You Stuck With? [R. Pepper Crutcher, Jr. , Esq. , Balch & Bingham LLP]
11:30 a.m. -- Lunch/Presentation of the HR Distinguished Service Award
12:30 p.m. -- Employment Law Update [Armin Moeller, Jr., Esq., Balch & Bingham LLP]
 1:30 p.m. -- Break
 1:45 p.m. -- HR Metrics Open Discussion [Regenia Brown, Magnolia Regional Health Center]
 3:00 p.m. -- Evaluation and Adjourn


This program has been approved by the Mississippi State Board of Nursing Home Administration for 3.0 continuing education hours.


Human Resources

This activity has been approved for Recertification Credit Hours Awarded: 3 Specified Credit Hours: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.

AXIS Contact Information:
For information about the accreditation of this program please contact AXIS at 954-281-7524 or

Requirements for credit:
  • Attend/participate in the educational activity and review all course materials.
  • Complete the CE Declaration form online by 11:59 pm ET March 31, 2017. Instructions will be provided. If you do not enter the online portal by the above date, you will not be able to retrieve your statement of participation. We can NOT go back in after the above cut-off date and retrieve CE credits for anyone.
  • Upon successful completion of the online form, your statement of completion will be presented to you to print.


Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this activity is not meant to serve as a guideline for patient management. Any procedures, medications, or other courses of diagnosis or treatment discussed in this activity should not be used by clinicians without evaluation of patient conditions and possible contraindications on dangers in use, review of any applicable manufacturer’s product information, and comparison with recommendations of other authorities.

In compliance with the Americans with Disabilities Act, we will make every reasonable effort to accommodate your request. For any special requests, please contact the Mississippi Hospital Association at (601) 982-3251 before the meeting dates.

3/24/2017 9:00 AM - 3/24/2017 3:00 PM
Mississippi Hospital Association
116 Woodgreen Crossing
Madison, MS 39110 United States


Friday, 24 March 2017

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