WEBINAR: Creating Service Excellence

Service excellence is critical to patients, their loved ones and other customers who rely on you and your team. Service excellence does not happen by accident. It is the result of purposeful design by leaders who are committed to providing the highest levels of service.

Service excellence starts by placing the patient and other customers first.  Successful mangers communicate these concepts to their teams and hold them accountable.  This webinar will give you a how-to guide to educate and enroll your team in service excellence.

Learning Objectives:
Generate team enthusiasm for service excellence
Define core needs and uncover hidden wants by your patients and customers
Develop standard operating procedures to deliver consistent exceptional service
Foster improved internal collaboration for shared service excellence

Download the webinar. pdf brochure for more information. 

Can’t make it at the scheduled time? Register anyway and for an extra $50 the recording will be sent right to your inbox after the webinar.

When
9/27/2016 10:00 AM - 9/27/2016 11:30 AM
Where
Webinar
United States

Program


Tuesday, 27 September 2016

 
Time
9:00 AM - 10:30 AM
9/27/2016 9:00 AM
Time
9:00 AM - 10:30 AM
9/27/2016 9:00 AM
Time
9:00 AM - 10:30 PM
9/27/2016 9:00 AM

Sign In