ComfortCare Home Health has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2022 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2022 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP is very excited to have the opportunity to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. We commend these organizations for their determination to provide top-notch care to the patients and caregivers that they serve”, said Kevin Vogel, President of SHP.
Dean Nickens, Director of ComfortCare Home Health, states, “Our program is excited to receive this award for the third year in a row from our patient satisfaction agency. ComfortCare takes pride in the service we provide to patients during their time of need. This superior ranking demonstrates that the experienced team at ComfortCare Home Health is dedicated to offering high-quality healthcare services to each individual.”
The goal of ComfortCare Home Health is to bring personalized healthcare home. Nickens states, “After an acute illness or being in the hospital, leaving the home is very difficult especially for elderly patients. Home health services offer an opportunity to bring care to them, which improves their safety, decreases their fall risk, and decreases that taxing effort of having to get outside and get to the clinic or the hospital setting when we can bring those services straight to them.”