Anderson Regional Health System recognized outstanding employees in an annual recognition ceremony held during National Hospital Week.
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Aeronney Berry, RN was named DAISY Nurse of the Year. The family of one of Aeronney’s patients wrote her nomination, which read, “On January 28, 2023, my 87 year old mother was admitted to Anderson Regional Medical Center. She stayed in the hospital for a week and on multiple days Aeronney was her nurse. We’ve been in and out of hospitals over the years with my mother and nurse Aeronney is second to none! She is absolutely amazing. Aeronney always explained in detail what they were doing to and for my mother. She explained every medicine they were giving her and what it was for. She always went the extra mile to not only make sure my mother had everything she needed but also made sure the family visiting was taken care of. Aeronney always has a smile on her face and just her presence in the room has a calming effect. Aeronney is an asset to Anderson and in my family’s opinion, very deserving of the Daisy Award. Thank you, Aeronney, for your care, professionalism and service.”
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Natalie Beddingfield, RN, Nurse Manager of Same Day Surgery and Pre-Admit Testing, was named DAISY Nurse Leader of the Year. This award was created to shine a light on those who do not typically have direct patient care as part of their work, as well as those who create an environment where compassionate, skillful care thrives. Natalie is a highly creative leader who approaches every situation and problem with eagerness and a can-do attitude. She is efficient, organized, and open minded to take on new challenges. Natalie’s enthusiasm is contagious and a gift to her units and our organization. The vacancy rate for both of her departments is 0% and she has not spent any dollars this year on agency nurses. Under Natalie’s leadership, her staff has received 77 DAISY Award nominations, two of which were DAISY Award Honorees. Natalie is very engaged and participates in various committees throughout our organization including the Bed Planning Committee, Nurses Week Planning Committee, Pre-Admit Testing Relocation and Planning Committee, Professional Nurse Practice Council, Quality and Patient Safety Committee, Real-time IV Reporting Committee, Standardized Pre-Registration Process Committee. She is also a recent LEAN graduate. Under Natalie’s leadership, Same Day Surgery has seen a 3.3% increase in the department’s patient satisfaction “overall rating” score and a 4.6% increase in “would recommend facility.” The quality metrics for Natalie’s units exceed the organizational goals.
The Central Resource Office was named DAISY Nursing Team of the year. The purpose of the CRO is to provide support and serve as a resource to the nursing staff at Anderson- North and Anderson- South with a goal of maximizing patient flow throughout the system. The CRO team has successfully implemented processes which will have an ongoing positive effect on patient, visitor, and facility outcomes, such as enhanced management of incentive and urgency pay for all clinical staff, full implementation of the Emergency Response Nurse (ERN) role, full implementation of the Patient Flow Specialists (PFS), implementation of the API staffing model with auditing of the six-week staffing schedule, implementation of the bed management process, development of the patient discharged lounge program which is currently being piloted, and implementation of external transport scheduling.
The BEE Award, which stands for Being Extraordinary Everyday, celebrates and honors the exceptional skills and daily compassion given by our non-nursing staff, including those in direct patient care as well as those working behind the scenes in support roles. Recipients of the BEE Award consistently go above and beyond their daily duties to make an impact on patients, visitors and coworkers. Sam McKee, Security Guard, was named BEE of the Year. Sam’s nomination read, “When a patient arrives to the ED, Sam is quick to assist them out of their vehicles and into wheelchairs if necessary. He also assists patients to the triage area, which is a huge help to the nursing staff. A specific example of Sam’s helpfulness occurred when a mother brought her son to the ED who was lethargic and confused. Sam sprang into action and personally carried the patient in his arms to the ED triage area. The patient's mother was unable to carry the patient because she had another child in her arms. Due to the patient’s lethargy and confusion, we feared sitting the child in a chair might cause him to slide out and injure himself. While Sam was holding the child, he became nauseated and vomited on Sam’s arms and leg. Sam stayed with the patient and mother during triage, assisting the nurse in any way possible. He was so kind to the patient and his mother. Sam continued to hold the patient and console him while I cleaned up the triage area and the patient. Sam repeatedly consoled the mother and helped with her other child. He remained with the patient until additional staff came to triage and took the patient to an ER room. In my 5 years of nursing experience, I have never experienced an ancillary staff member act so compassionately and go this far to assist a patient. I believe Sam is the prime example of the BEE Award.”