Communicating Through Pandemic and Weather Events
Offered Through Partnership with
Your patients are frustrated when they can’t confidently find information about your hours and availability. If you have inaccurate information on your digital platforms, your staff has to spend extra time managing patient confusion, your patients lose confidence, and your brand reputation suffers.
The combined impacts of the pandemic and the frequency of unexpected weather events means your staff must have an agile, thorough plan in place to communicate changes to the public. Learn how to improve the patient experience and free up your staff and with our webinar, Communicating Through Pandemic and Weather Events: Planning for Happier Patients.
In just 30 minutes, we will walk you through what needs to be updated, who needs to do it, and when it needs to be done.
• How to present your information online to increase patient confidence
• Which platforms external to your website are critical to update
• Steps to create a digital presence emergency preparedness plan to improve patient experience in the event of a weather event, such as a hurricane or winter storm.