Emergency Services: Complying with the CMS Hospital

Emergency Services:  Complying with the CMS Hospital CoPs
Tuesday, August 3, 2021
9:00 am - 10:30 am CST

Offered Through Partnership with Georgia Hospital Association

Course Curriculum:
This webinar covers the Centers for Medicare & Medicaid Services (CMS) hospital Conditions of Participation (CoPs) that affect the emergency department. These interpretive guidelines are located in two separate sections of the CMS hospital CoPs manual.

Any hospital that accepts Medicare must follow the CMS CoPs for all patients. This session discusses staffing requirements, provision of services both on and off-campus, EMTALA, required policies and procedures, training requirements, medical director requirement, and compliance with standards of care. The webinar will also discuss the requirements for restraint and seclusion, grievances, and protocols.

This program will help educate what hospital emergency departments need to do to prevent being out of compliance with the CMS hospital CoPs requirements.

Learning Objectives:
At the conclusion of this session, participants should be able to:

  • Recall that CMS has a section in the hospital CoP manual on emergency services
  • Discuss that CMS requires the emergency department to have specified policies and procedures
  • Describe that there are restraint and seclusion standards that staff must follow
  • Explain what is required if the patient files a grievance

Target Audience:
Chief Executive Officer, Chief Operating Officer, Chief Medical Officer, Chief Nursing Officer, Compliance Officer, Emergency Department Director, Joint Commission Coordinator, Quality Improvement personnel, Risk Manager, Legal Counsel.


Laura A. Dixon, BS, JD, RN, CPHRM  

Laura A. Dixon is the president of Healthcare Risk Education and Consulting. She previously served as the Director, Facility Patient Safety and Risk Management and Operations for COPIC from 2014 to 2020.  In her role, Ms. Dixon provided consultation and training to facilities, practitioners and staff in multiple states. 

Ms. Dixon has more than twenty years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services and pain management.  Prior to joining COPIC, she served as the Director, Western Region, Patient Safety and Risk Management for The Doctors Company, Napa, California.  In this capacity, she provided consultation to the physicians and staff for the western United States.  

As a registered nurse and attorney, Laura holds a Bachelor of Science degree from Regis University, a Doctor of Jurisprudence degree from Drake University College of Law, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing.  She is licensed to practice law in Colorado and California.  



8/3/2021 9:00 AM - 10:30 AM
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