WEBINAR: Medication Error Reduction Webinar
Course Curriculum
Safe medication administration is essential to quality patient care. The medication error rate for Jackson County Regional Health Center (JCRHC) was consistently higher than the Iowa Healthcare Collaborative database and within the Genesis Health System, resulting in a call to action. This webinar will describe how JCRHC decreased their medication error rate utilizing an interdisciplinary approach and Lean methodology.
Learning Objectives
• Define home medication list.
• Describe how to involve a multidisciplinary team in decreasing the medication error rate.
• Describe the process to track documentation discrepancies and resolution.
Faculty
Jennifer Stender is the quality specialist for Jackson County Regional Health Center, a Critical Access Hospital in eastern Iowa. In this role, she is responsible for quality and safety, risk management, accreditation readiness, service excellence and emergency preparedness. Stender earned her bachelor’s degree in nursing and achieved her Certified Professional in Healthcare Quality credential in 2018.