WEBINAR: Leaders-Use Your Team's Diversity Most Productively
Course Curriculum
Leading a project, department or other team is your job. Guiding them to focus on common rather than independent goals is difficult. Everyone has their own way of analyzing information, solving problems, making decisions, communicating and approaching the collective work of the team. They are also from different generations, cultures, beliefs and values with a myriad of experience levels and sometimes are silent but often forceful. What is “productive, unfiltered conflict” and why is it so difficult for teams? More importantly, how can you, as the leader, engage others in respectful, productive conflict behaviors even when there is anger, hurt and or fear around the table?
Join us to learn why it takes time, energy and commitment to appreciate the differences—the rich perspectives, the motivators, the fears that each member of a truly highly functioning team contributes. You will discover strategies to manage your own responses to typical workplace and team conflict and learn to reframe those response behaviors in order to actively engage your team to do the same in order to accomplish common goals.
Learning Objectives
At the conclusion of this session, participants will be able to:
1. Explain what “unfiltered conflict” is and how it affects your team.
2. Discuss destructive and productive responses to challenges, change and conflict.
3. Identify why a Productive Conflict Assessment is beneficial to your team.
Speaker
Sheila inspires business owners, leaders, teams and other professionals into action. Integrating foundational adult learning theory with practical application is the hallmark of Sheila’s engaging style with individuals and audiences. She is the author of Leaders are Responsible for Civility in the Workplace and The Engaging Expert: Best Practices for Occasional Presenters and Accidental Trainers.
Sheila has been an adjunct staff member at the University of Minnesota, the University of St. Thomas, the University of Arizona and the Partners in Education in Minnesota. She is an award winning authorized partner of Wiley Publishing’s Everything DiSC© and Five Behaviors of a Cohesive Team™ professional development tools.